For med spas
An AI receptionist and website for med spas.
Most med spa clients book in the evening, after they have done their research. Alex answers every call, answers questions from your own menu and books the consultation.
Why missed calls cost med spas so much
People considering injectables, laser or body treatments often call with questions first. If nobody picks up, they move to the next med spa in their search results, especially for high-value treatments where they want reassurance before they book.
Your providers and front desk are with clients most of the day. Calls during treatments, at lunch and after closing are the ones you lose.
Alex (AI)Thanks for calling Luma Aesthetics, this is Alex. How can I help?
CallerI am thinking about Botox but I have never had it before.
Alex (AI)That is a great place to start. Our first step is a consultation with one of our injectors, so they can talk through your goals. Would you like to book one?
CallerYes, something on a Saturday if possible.
Alex (AI)I have this Saturday at 11 AM. Can I get your name and the best number to reach you?
Example call. Alex answers treatment questions only with your approved wording.
The calls med spas get, and how Alex handles them
New client consultations
Alex finds out which treatment they are interested in, answers questions from your menu, and books a consultation.
Treatment questions
Downtime, what to expect and how many sessions, answered using only the information you approve.
Existing clients
Rebooking, reschedules and membership questions handled or passed to your team.
Promotions
Current offers and events explained the way you describe them, then booked.
What Alex asks every caller
We set Alex up with the questions your best office manager would ask, so every lead arrives with what you need to call back, quote or dispatch. You can add or change questions at any time.
- Name and best callback number
- New or returning client
- Treatment they are interested in
- Whether they have had it before
- Preferred provider, if any
- Preferred days and times
- How they heard about you
Urgent calls
Post-treatment concerns are routed to your team immediately using your rules. Alex never gives medical advice and can give callers your after-hours line for anything clinical.
What a med spa website needs to rank
Clients search by treatment and by town: "Botox Tysons", "laser hair removal near me", "med spa McLean". Med spa sites that rank have a page per treatment, provider bios with credentials, before and after galleries, and clear consultation booking.
Pages a med spa site should have
- Injectables
- Laser treatments
- Facials and skin
- Body contouring
- Memberships and packages
- Provider bios
- Before and after gallery
The weeks before the holidays, weddings and summer bring the busiest booking periods. Alex answers every call so those weeks fill your book.
Questions from med spas
Can the AI receptionist answer treatment questions?
Yes, using only the information you give us: your treatment menu, typical downtime and what a consultation involves. Anything clinical is passed to your providers.
Can it book consultations into my calendar?
Yes. Alex can book into the consultation times you make available, or take a request for your team to confirm.
Does it share prices?
Only if you want it to. Many med spas prefer to discuss pricing at the consultation, and Alex can explain that to callers.
Do I keep my phone number?
Yes. Your number stays the same. You forward missed calls, after-hours calls or every call to Alex, and you can change that whenever you want.
How much does an AI receptionist cost for med spas?
It depends on how many calls you get and how it needs to be set up. It costs a fraction of a full-time receptionist. Call the demo line first, then we will give you a straight number.
Call it like your customers would.
Call (762) 290-8317 and Alex answers. We set yours up with your services, your towns and your questions.
Ready to answer every call?
Send the form and we will look at how your business answers calls and shows up on Google, free. Or call (762) 290-8317 and talk to the AI yourself.