For dental offices
An AI receptionist for dental offices.
New patients call during lunch, after hours and while your front desk is checking someone out. Alex answers every call, takes the details and books the visit.
Why missed calls cost dental offices so much
Your front desk does a lot more than answer the phone. When they are checking a patient out, handling insurance or helping someone in the chair, the phone rings out, and new patients who reach voicemail often call the next practice.
Dental emergencies also do not keep office hours. A patient with a broken tooth on Saturday morning wants to know when they can be seen, and they will book wherever they get an answer.
Alex (AI)Thank you for calling Riverside Family Dental, this is Alex. How can I help?
CallerHi, I just moved here and I am looking for a new dentist.
Alex (AI)Welcome! I can help with that. Is this for a cleaning and checkup, or is something bothering you?
CallerJust a cleaning. I have Delta Dental.
Alex (AI)Great. We have a new patient opening next Tuesday at 3 PM. Would that work?
Example call. Alex only shares information you have provided, like which insurance carriers you accept.
The calls dental offices get, and how Alex handles them
New patients
Alex takes their name, contact details, reason for the visit and insurance carrier, and books or requests the first available new-patient appointment.
Dental emergencies
Pain, swelling or a broken tooth flagged as urgent and sent to you with the details, following your after-hours policy.
Existing patients
Reschedule and cancellation requests taken so your team can confirm them.
Common questions
Hours, location, parking, accepted insurance carriers and services offered, all from the information you give us.
What Alex asks every caller
We set Alex up with the questions your best office manager would ask, so every lead arrives with what you need to call back, quote or dispatch. You can add or change questions at any time.
- Name and best callback number
- New or existing patient
- Reason for the visit
- Any pain, swelling or injury
- Insurance carrier, if any
- Preferred days and times
- How they heard about the practice
Urgent calls
After-hours emergencies follow your policy. Alex can take the details and text them to the on-call dentist, give the caller your emergency number, or book the first available emergency slot. It never gives clinical advice.
Privacy
We set up Alex to collect only what your team needs to book the visit and call back. Tell us your requirements and we will configure call recording and data handling to match them.
What a dental website needs to rank
Patients search "dentist near me", "emergency dentist Fairfax" and "dental implants". Practice sites that rank have a page per treatment, clear new-patient information, accepted insurance, the doctors' credentials and photos, and online or one-tap booking.
Pages a dental practice site should have
- General and family dentistry
- Emergency dentistry
- Cosmetic dentistry
- Implants
- Invisalign or orthodontics
- New patient information
- Insurance and financing
The end of the year, when patients try to use their remaining insurance benefits, brings a rush of calls. Alex answers all of them.
Questions from dental offices
Can an AI receptionist book new patients for a dental office?
Yes. Alex collects the new patient's details, reason for the visit and insurance carrier, and books into the times you make available or sends a request for your team to confirm.
Does it give medical or dental advice?
No. Alex never gives clinical advice. It takes the details of the problem and follows your emergency policy.
What about patient privacy?
Alex collects only what is needed to book the visit. We configure call recording and data handling to your office's requirements before going live.
Do I keep my phone number?
Yes. Your number stays the same. You forward missed calls, after-hours calls or every call to Alex, and you can change that whenever you want.
How much does an AI receptionist cost for dental offices?
It depends on how many calls you get and how it needs to be set up. It costs a fraction of a full-time receptionist. Call the demo line first, then we will give you a straight number.
Call it like your customers would.
Call (762) 290-8317 and Alex answers. We set yours up with your services, your towns and your questions.
Ready to answer every call?
Send the form and we will look at how your business answers calls and shows up on Google, free. Or call (762) 290-8317 and talk to the AI yourself.